{"id":10,"date":"2025-09-20T08:21:17","date_gmt":"2025-09-20T01:21:17","guid":{"rendered":"https:\/\/choeu.vn\/?page_id=10"},"modified":"2026-02-15T12:59:44","modified_gmt":"2026-02-15T05:59:44","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/choeu.vn\/vi\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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<\/p>\n

\u0110\u1ed5i tr\u1ea3 & Ho\u00e0n ti\u1ec1n<\/h1>\n

M\u1ef9 Ph\u1ea9m v\u00e0 Gi\u00e0y D\u00e9p \u0110\u00e0 N\u1eb5ng<\/strong><\/p>\n

t\u1ea1i M\u1ef9 Ph\u1ea9m v\u00e0 Gi\u00e0y D\u00e9p \u0110\u00e0 N\u1eb5ng<\/strong>Ch\u00fang t\u00f4i cam k\u1ebft cung c\u1ea5p c\u00e1c s\u1ea3n ph\u1ea9m ch\u00ednh h\u00e3ng v\u00e0 \u0111\u1ea3m b\u1ea3o s\u1ef1 h\u00e0i l\u00f2ng c\u1ee7a kh\u00e1ch h\u00e0ng.
Please read our return and refund policy carefully before making a purchase.<\/p>\n

<\/p>\n

Ch\u00ednh s\u00e1ch chung<\/h2>\n

We accept returns and exchanges under specific conditions to ensure product quality, hygiene, and fairness for all customers.<\/p>\n

M\u1ecdi y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 ph\u1ea3i \u0111\u01b0\u1ee3c g\u1eedi trong v\u00f2ng 3 days from the date of receiving the order<\/strong>.<\/p>\n

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1. Ki\u1ec3m tra h\u00e0ng h\u00f3a khi nh\u1eadn h\u00e0ng<\/h2>\n

Kh\u00e1ch h\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m ki\u1ec3m tra t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m ngay t\u1ea1i th\u1eddi \u0111i\u1ec3m nh\u1eadn h\u00e0ng.<\/p>\n

N\u1ebfu s\u1ea3n ph\u1ea9m b\u1ecb:<\/p>\n

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    B\u1ecb h\u01b0 h\u1ecfng<\/p>\n<\/li>\n

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    Kh\u00f4ng ch\u00ednh x\u00e1c (sai s\u1ea3n ph\u1ea9m\/k\u00edch c\u1ee1\/m\u00e0u s\u1eafc)<\/p>\n<\/li>\n

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    Thi\u1ebfu s\u1ea3n ph\u1ea9m<\/p>\n<\/li>\n<\/ul>\n

    Vui l\u00f2ng th\u00f4ng b\u00e1o cho ch\u00fang t\u00f4i ngay trong ng\u00e0y nh\u1eadn h\u00e0ng \u0111\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft k\u1ecbp th\u1eddi.<\/p>\n

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    2. C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c quy\u1ec1n \u0111\u1ed5i \/ tr\u1ea3 h\u00e0ng<\/h2>\n

    Ch\u00fang t\u00f4i ch\u1ea5p nh\u1eadn \u0111\u1ed5i ho\u1eb7c tr\u1ea3 h\u00e0ng trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p sau:<\/p>\n

    \"\u2705\" Tr\u01b0\u1eddng h\u1ee3p h\u1ee3p l\u1ec7<\/h3>\n
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      Giao sai s\u1ea3n ph\u1ea9m<\/p>\n<\/li>\n

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      L\u1ed7i t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t<\/p>\n<\/li>\n

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      S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n<\/p>\n<\/li>\n

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      Gi\u00e0y b\u1ecb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t<\/p>\n<\/li>\n

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      M\u1ef9 ph\u1ea9m ph\u1ea3i c\u00f2n nguy\u00ean bao b\u00ec, ch\u01b0a m\u1edf n\u1eafp, ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 c\u00f2n nguy\u00ean tem ni\u00eam phong.<\/p>\n<\/li>\n<\/ul>\n

      Y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong v\u00f2ng. 3 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y nh\u1eadn h\u00e0ng.<\/strong>.<\/p>\n

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      2. C\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c quy\u1ec1n \u0111\u1ed5i \/ tr\u1ea3 h\u00e0ng<\/h2>\n

      \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o ti\u00eau chu\u1ea9n v\u1ec7 sinh v\u00e0 \u0111\u1eb7c th\u00f9 c\u1ee7a s\u1ea3n ph\u1ea9m:<\/p>\n

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        C\u00e1c s\u1ea3n ph\u1ea9m m\u1ef9 ph\u1ea9m v\u00e0 ch\u0103m s\u00f3c c\u00e1 nh\u00e2n \u0111\u00e3 m\u1edf n\u1eafp ho\u1eb7c \u0111\u00e3 qua s\u1eed d\u1ee5ng.. Kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p tr\u1ea3 h\u00e0ng<\/strong><\/p>\n<\/li>\n

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        Gi\u00e0y \u0111\u00e3 qua s\u1eed d\u1ee5ng ngo\u00e0i tr\u1eddi ho\u1eb7c c\u00f3 d\u1ea5u hi\u1ec7u \u0111\u00e3 qua s\u1eed d\u1ee5ng.<\/p>\n<\/li>\n

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        S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do s\u1eed d\u1ee5ng sai c\u00e1ch ho\u1eb7c b\u1ea3o qu\u1ea3n kh\u00f4ng \u0111\u00fang quy \u0111\u1ecbnh.<\/p>\n<\/li>\n

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        Kh\u00e1ch h\u00e0ng thay \u0111\u1ed5i \u00fd \u0111\u1ecbnh sau khi \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c nh\u1eadn.<\/p>\n<\/li>\n

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        H\u00e0ng gi\u1ea3m gi\u00e1 \/ h\u00e0ng thanh l\u00fd (n\u1ebfu c\u00f3 n\u00eau r\u00f5 trong ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i).<\/p>\n<\/li>\n<\/ul>\n

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        4. Return Procedure<\/h2>\n

        \u0110\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i tr\u1ea3 :<\/p>\n

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          Li\u00ean h\u1ec7 v\u1edbi ch\u00fang t\u00f4i qua:<\/p>\n

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            S\u1ed1 \u0111i\u1ec7n tho\u1ea1i\/WhatsApp: 078-699-3777<\/p>\n<\/li>\n

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            Email: contact@choeu.vn<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

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            Cung c\u1ea5p:<\/p>\n

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              M\u00e3 \u0111\u01a1n h\u00e0ng<\/p>\n<\/li>\n

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              H\u00ecnh \u1ea3nh ho\u1eb7c video r\u00f5 n\u00e9t c\u1ee7a s\u1ea3n ph\u1ea9m.<\/p>\n<\/li>\n

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              M\u00f4 t\u1ea3 t\u00ecnh tr\u1ea1ng l\u1ed7i.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n

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              Vui l\u00f2ng \u0111\u1ee3i x\u00e1c nh\u1eadn t\u1eeb shop tr\u01b0\u1edbc khi g\u1eedi tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m.<\/p>\n<\/li>\n<\/ol>\n

              C\u00e1c s\u1ea3n ph\u1ea9m g\u1eedi tr\u1ea3 m\u00e0 ch\u01b0a c\u00f3 s\u1ef1 \u0111\u1ed3ng \u00fd tr\u01b0\u1edbc c\u00f3 th\u1ec3 s\u1ebd kh\u00f4ng \u0111\u01b0\u1ee3c x\u1eed l\u00fd<\/p>\n

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              5. Ch\u00ednh s\u00e1ch ho\u00e0n ti\u1ec1n<\/h2>\n

              Sau khi nh\u1eadn \u0111\u01b0\u1ee3c v\u00e0 ki\u1ec3m tra s\u1ea3n ph\u1ea9m tr\u1ea3 v\u1ec1:<\/p>\n

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                N\u1ebfu \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn, y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd trong v\u00f2ng 5-7 ng\u00e0y<\/strong><\/p>\n<\/li>\n

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                Ph\u01b0\u01a1ng th\u1ee9c ho\u00e0n ti\u1ec1n:<\/p>\n

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                  C\u00e1c ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n \u0111\u01b0\u1ee3c ch\u1ea5p nh\u1eadn bao g\u1ed3m:<\/p>\n<\/li>\n

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                  Ph\u01b0\u01a1ng th\u1ee9c thanh to\u00e1n ban \u0111\u1ea7u (n\u1ebfu c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng).<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                  Giao h\u00e0ng<\/p>\n

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                    N\u1ebfu l\u1ed7i do Choeu Cosmetics & Shoes \u2192 Ch\u00fang t\u00f4i s\u1ebd ch\u1ecbu to\u00e0n b\u1ed9 chi ph\u00ed v\u1eadn chuy\u1ec3n.<\/p>\n<\/li>\n

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                    N\u1ebfu vi\u1ec7c \u0111\u1ed5i tr\u1ea3 kh\u00f4ng ph\u1ea3i do l\u1ed7i c\u1ee7a shop \u2192 Kh\u00e1ch h\u00e0ng s\u1ebd ch\u1ecbu chi ph\u00ed v\u1eadn chuy\u1ec3n.<\/p>\n<\/li>\n<\/ul>\n

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                    6. Quy \u0111\u1ecbnh v\u1ec1 vi\u1ec7c \u0111\u1ed5i tr\u1ea3 v\u00e0 thay \u0111\u1ed5i k\u00edch c\u1ee1 gi\u00e0y<\/h2>\n

                    Ch\u00fang t\u00f4i h\u1ed7 tr\u1ee3 \u0111\u1ed5i size gi\u00e0y 01 l\u1ea7n n\u1ebfu:<\/p>\n

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                      Y\u00eau c\u1ea7u trong v\u00f2ng 3 ng\u00e0y.<\/p>\n<\/li>\n

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                      Gi\u00e0y ch\u01b0a qua s\u1eed d\u1ee5ng v\u00e0 c\u00f2n nguy\u00ean tr\u1ea1ng.<\/p>\n<\/li>\n

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                      Bao b\u00ec g\u1ed1c c\u00f2n nguy\u00ean v\u1eb9n.<\/p>\n<\/li>\n<\/ul>\n

                      Kh\u00e1ch h\u00e0ng thanh to\u00e1n ph\u00ed v\u1eadn chuy\u1ec3n, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p l\u1ed7i do shop.<\/p>\n

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                      Th\u00f4ng tin li\u00ean h\u1ec7<\/h2>\n

                      \n<\/p>

                      M\u1ef9 Ph\u1ea9m v\u00e0 Gi\u00e0y D\u00e9p \u0110\u00e0 N\u1eb5ng
                      Address: 57 \u0110\u1ed7 B\u00e1, B\u1eafc M\u1ef9 Ph\u00fa, Ng\u0169 H\u00e0nh S\u01a1n, \u0110\u00e0 N\u1eb5ng 550000, Vietnam
                      Phone: 078-699-3777
                      Email: contact@choeu.vn<\/p>\n

                      <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                      Returns & Refund Policy Choeu Cosmetics & Shoes \u2013 Da Nang At Choeu Cosmetics & Shoes, we are committed to providing authentic products and ensuring customer satisfaction. Please read our return and refund policy carefully before making a purchase. General Policy We accept returns and exchanges under specific conditions to ensure product quality, hygiene, and […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/choeu.vn\/vi\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/choeu.vn\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/choeu.vn\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/choeu.vn\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/choeu.vn\/vi\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":15,"href":"https:\/\/choeu.vn\/vi\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":1525,"href":"https:\/\/choeu.vn\/vi\/wp-json\/wp\/v2\/pages\/10\/revisions\/1525"}],"wp:attachment":[{"href":"https:\/\/choeu.vn\/vi\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}